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Provides:

- Automated scheduling, DoNow lists to keep your team accountable

- Defined processes, from quote to final payment

- Comprehensive reporting that includes: payments, installed jobs, totals by material, detailed inventory reporting

- Dedicated support for learning and managing a comprehensive ERP software

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Provides:

- Requests for public reviews on platforms like Google, Yelp, and Facebook 

- Metrics and ratings for internal evaluation

- Analyzation of installation team performance and displays it in dynamic dashboards

- Delivers accurate arrival times and appointment reminders, enhancing customer experience

Together ActionFlow and PinPoint Status seamlessly work together to modernize your business.

  • Automating appointment reminders & reducing call volumes. PinPoint Status app integrates with ActionFlow’s job management and scheduling data, automating customer communications.

  • Eliminating missed appointments. Customers get an accurate estimate of arrival time and notification if anything changes.

  • Building customer loyalty. Customer experience is transformed through simplified two-way text communications, GPS location monitoring, service technician photo identification, and customer feedback capture and positive reviews and online ratings.

  • Measuring employee performance & building online reviews. Automatically ask customers to review their service after a job is done. Generate employee performance reports and help capture positive online reviews.